FAQ

The timeline for restoration depends on the extent of the damage. Minor repairs and cleanup may take a few days, while more extensive work could take weeks. After assessing the damage, we will provide you with a detailed timeline and keep you updated every step of the way

In many cases, your homeowner’s or business insurance policy may cover restoration costs, depending on the cause of damage and your policy’s terms. We recommend contacting your insurance provider to confirm your coverage. Our team is happy to assist you with the claims process, including providing necessary documentation.

Smoke odors can be challenging to eliminate, but at 365RestorationService, we use advanced techniques like ozone treatment, air scrubbers, and specialized cleaning products to completely remove smoke odors from your home or business. We also clean all affected surfaces to prevent the odor from lingering.

Yes, even small amounts of mold can pose a health risk and lead to more significant damage if left untreated. If you see mold, it’s crucial to address it quickly. Our mold mitigation experts will identify the source of moisture, remove the mold safely, and provide treatment to prevent it from returning.

We take extra care to protect your belongings. For extensive damage, we offer content pack-out and storage services. We’ll carefully pack, inventory, and store your items in a safe, climate-controlled facility until the restoration is complete. Once your property is restored, we’ll return your items in excellent condition.

Regular maintenance is key. Ensure your roof, gutters, and plumbing are in good condition. Installing sump pumps in high-risk areas, sealing windows and doors, and regularly checking for leaks can also help prevent water damage. We’re happy to provide advice on ways to protect your property long-term.